The Challenge
FinEdge Capital, an NBFC serving over 80,000 borrowers, ran its loan origination system, servicing platform, and reporting stack in a single co-located data centre. Hardware was approaching end-of-support, disaster recovery relied on nightly tape backups with an untested restore process, and every capacity increase meant a procurement cycle measured in months. A four-hour outage during a monsoon power failure had already triggered an uncomfortable conversation with the board.
As a regulated lender, FinEdge could not simply lift-and-shift and hope for the best. RBI guidelines on IT outsourcing and data localisation, plus upcoming ISO 27001 recertification, meant the migration had to land with encryption, access controls, audit trails, and data-residency guarantees provably in place from day one.